Maintenance & Support

PAS Partnership is dedicated to providing our customers with the highest level of after care service beyond the initial system Installation. Continuity is assured by ongoing Technical Management.

Manufacturer Support

In Partnership with Product manufacturers we have substantial Technical Resources available, allowing us to take ownership and escalate problem faults until the required solution is achieved, whilst providing a single point of contact for the end user.

Remote Diagnostics

In the event of a fault our Technical Support Team have the ability to carry out remote diagnostics ensuring that your system where possible is effected for the minimum length of time, and additional programming changes can be carried out swiftly at a reduced rate to an engineer visit.

Prompt Telephone Response

Our highly experienced Technical Support Team with a proven track record in the communications industry, are available to advise on faults, configuration issues, additions, moves or changes to a customers existing system.

When a fault is logged, an engineer trained on thier system will return the call.